Privacy Policy

1. Introduction

SolidRender (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website solidrender.com or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Who We Are

SolidRender provides 3D rendering, architectural visualization, and digital visualization services only. We do not provide architectural, engineering, construction, or consulting services.

If you have questions about this Privacy Policy, you can contact us at:

Email: info@solidrender.com

Website: https://solidrender.com

3. Information We Collect

We may collect the following categories of information:

3.1 Personal Information You Provide

• Name
• Email address
• Company name
• Phone number
• Project details
• Any files or information you submit via forms, email, or uploads

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of visit
• Referring URLs
• General usage data

3.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website performance
• Analyze traffic and usage
• Remember preferences
• Support marketing and analytics

You can control cookies through your browser settings.

4. How We Use Your Information

We use your information to:

• Respond to inquiries and provide quotes
• Deliver our services
• Communicate with you about projects
• Improve our website and services
• Send administrative or service-related emails
• Send marketing communications (you can opt out anytime)
• Comply with legal obligations
• Prevent fraud, abuse, or misuse of our services

5. Legal Basis for Processing (GDPR-Oriented)

We process personal data based on:

• Your consent
• Performance of a contract
• Legitimate business interests
• Legal obligations

6. How We Share Your Information

We do not sell your personal data.

We may share your data with:

• Internal team members and contractors involved in your project
• Hosting providers, email providers, analytics providers
• Payment processors (if applicable)
• Legal or regulatory authorities when required by law

All partners are required to maintain confidentiality and data protection standards.

7. International Data Transfers

SolidRender may process data in the United States or other countries. By using our services, you consent to the transfer and processing of your data in these locations.

We take reasonable steps to ensure your data is protected regardless of where it is processed.

8. Data Retention

We retain personal data only for as long as:

• Necessary to fulfill the purposes described
• Required by law
• Needed for legitimate business or legal reasons

Project files and communications may be archived for business and legal purposes.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal data. However:

• No method of transmission over the internet or electronic storage is 100% secure.
• We cannot guarantee absolute security.

10. Your Rights (U.S., CCPA/CPRA, GDPR, and International)

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time
• Opt out of marketing communications

To exercise your rights, contact: info@solidrender.com

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Request correction of inaccurate information
• Opt out of the sale or sharing of personal information (we do not sell data)
• Not be discriminated against for exercising your rights

Requests can be sent to: info@solidrender.com

12. GDPR Rights (EU/UK Users)

If you are located in the EU or UK, you have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Lodge a complaint with a data protection authority

13. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. Marketing Communications

You may opt out of marketing emails at any time by:

• Clicking the unsubscribe link
• Or contacting us directly

Service-related communications may still be sent.

16. Project Confidentiality

Client project files and information are treated as confidential and are only shared internally or with authorized partners necessary to complete the work.

17. No Architectural or Professional Liability

All data and visuals produced are for visualization and marketing purposes only. We are not responsible for technical, legal, construction, or regulatory decisions made using these materials.

18. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a new “Last updated” date.

Continued use of the website means you accept the updated policy.

19. Contact Us

If you have any questions about this Privacy Policy or your data, contact: