Privacy Policy
Effective Date: 2-8-2024
1. Information We Collect
We collect personal and non-personal information when you interact with our website or services.
1.1 Personal Information
We collect personal information that you voluntarily provide when:
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Subscribing to our newsletter via Mailchimp or other official marketing platforms
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Contacting us through our contact forms
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Engaging with our services (e.g., requesting a quote or making inquiries)
This may include:
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Name
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Email address
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Phone number (if provided)
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Company name (if applicable)
1.2 Non-Personal Information
When you visit our website, we automatically collect certain technical information, including:
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IP address
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Browser type
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Pages visited
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Time spent on pages
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Device and operating system
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Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use the collected information for the following purposes:
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To provide and improve our 3D rendering services
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To communicate with you regarding inquiries, support, and project updates
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To send promotional content (only if you opt-in)
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To analyze website performance and improve user experience
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To comply with legal requirements
3. How We Share Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share information in the following cases:
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Service Providers: We use Mailchimp for email newsletters, which may process your email address.
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Legal Compliance: If required by law or to protect our legal rights.
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Business Transfers: If SolidRender is involved in a merger, sale, or acquisition, your data may be transferred.
4. Data Retention & Security
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
We implement industry-standard security measures, including:
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Secure servers and encryption
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Restricted access to personal data
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Regular security audits
Despite our efforts, no online transmission or storage method is 100% secure.
5. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal data:
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Access & Correction: You can request a copy of your data or update incorrect information.
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Deletion: You can request that we delete your data, subject to legal obligations.
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Opt-Out: You can opt out of marketing communications at any time by clicking “unsubscribe” in emails.
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Cookies Management: You can manage cookie preferences through your browser settings.
For any data-related requests, contact us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies for analytics and functionality.
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Essential Cookies: Required for basic website functionality.
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Analytics Cookies: Help us improve user experience (e.g., Google Analytics).
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Marketing Cookies: Used for promotional campaigns (if applicable).
You can control cookies through your browser settings.
7. International Data Transfers
As a global service provider, your information may be processed in countries outside of your residence. We ensure data protection measures comply with applicable laws, including GDPR for EU users.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
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Email: [email protected]
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Address: NYC-USA